Order Tracking
Track Your Order
Your OVQIA pieces are on their way. Follow your package every step of the way with your tracking number.
Where's My Order?
Click the button below, then enter your tracking number to see the latest status of your delivery.
Track My Order →Opens our tracking partner in a new tab.
How to Track Your Package
Find your tracking number in your shipping confirmation email from OVQIA. It's sent as soon as your order ships. Don't see it? Check your spam or promotions folder.
Click "Track My Order" above to open our tracking page.
Enter your tracking number and press track to see where your order is right now.
What to Expect
1–3 Days
Processing
We check and pack your order
Shipped
Tracking Email
Your tracking number arrives
7–15 Days
Delivery
Business days, by location
Tracking Questions
My tracking number isn't showing any updates.
That's normal at first. It can take 2–5 business days after shipping for the carrier to scan your package and show the first update. Please check back soon.
The tracking hasn't changed in a few days.
International packages often travel without new scans while in transit or at customs. If there are no updates for more than 7 business days, contact us and we'll check it for you.
It says delivered, but I don't have it.
Check with neighbors, your mailbox and your local post office, as packages are sometimes left in a safe place. If you still can't find it, contact us within 7 days and we'll help investigate with the carrier.
I didn't receive a tracking email.
Check your spam or promotions folder first. If it's not there, email us with your order number and we'll send your tracking number right away.
Need Help With Your Order?
Email us with your order number and we'll reply within 1–2 business days.
hello@ovqia.com